Refund Policy

Tribe Worldwide Apparel Co is committed to customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:

  1. Eligibility: All products are eligible for a refund within 30 days of the purchase date, with the exception of custom or personalized orders, which are not eligible for a refund.

  2. Reason for refund: A refund may be granted for defective or damaged products, incorrect orders, or dissatisfaction with the product. If you believe your product meets these criteria, please contact us to request a refund.

  3. Process for requesting a refund: To request a refund, please email us at with your order number and the reason for the refund request. If you are requesting a refund due to a defective or damaged product, please include a photo of the defect or damage.

  4. Refund amount: If your refund request is approved, you will receive a full refund of the purchase price.

  5. Exceptions: Custom or personalized orders are not eligible for a refund as well as any clearance items.

  6. Effective date: This refund policy is effective as of 01/7/2023.

  7. Contact information: For any questions or to request a refund, please email us at Our customer service team is available Monday-Friday, 9am-5pm EST.

Please note that it will take up to 7 business days for us to process any refunds. We appreciate your patience as we work to address requests.

Refunds will be issued to the original method of payment. If you paid with a credit or debit card, the refunded amount may not be available to you for up to 10 business days, depending on your bank's policies.

We reserve the right to refuse a refund request if it does not meet the conditions outlined in this policy. If you have any questions or concerns about our refund policy, please don't hesitate to reach out to our customer service team.


Thank you for choosing Tribe Worldwide Apparel!